Legal

Privacy Policy

How Junk Hand handles the information you share with us.

This policy explains what Junk Hand collects, how we use it, and the choices you have. It applies to https://junkhand.com and to the quotes, jobs and messages we handle for customers.

Information we collect

Junk Hand may collect:

Your name
Your phone number
Your email address
Your service address
Quote and service details, including what you need removed and access notes
Photos you upload with a quote request
Your communication preferences, including whether you have agreed to receive text messages

How we use your information

We use the information you give us to:

Provide quotes and estimates
Schedule service
Communicate with you about your job
Send service updates such as appointment confirmations and arrival notices
Process payments when applicable
Provide customer support

Text messaging and your mobile number

No mobile information will be sold, rented, or shared with third parties for their own marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties for their own marketing or promotional purposes.

Mobile information may be shared with service providers only when necessary to operate our service — for example communications, hosting, CRM, payment and technical providers. These providers may not use your information for their own marketing.

SMS message frequency varies based on your activity and service needs.
Message and data rates may apply.
Reply STOP at any time to opt out of SMS. Reply HELP for help.
Opting out of SMS does not prevent Junk Hand from contacting you by other methods, such as a phone call or email, when appropriate for your job.

Sharing your information

We do not sell your personal information. We share information only with the service providers that help us run the business, or when required by law.

Photos you upload

Photos submitted with a quote request are stored privately and used to price and plan your job. They are not published publicly without your permission.

Data retention and security

We keep customer records for as long as needed to run the business and meet legal or accounting requirements, and we use reasonable safeguards to protect them.

Your choices

You can ask us to correct or delete your information, or to stop contacting you, by emailing info@junkhand.com.

Contact us

Junk Hand
Email: info@junkhand.com
Phone: 720-743-6601
Website: https://junkhand.com